School IT Technician - Surrey

Our client is seeking a capable and customer-focused School IT Technician to provide technical support at a school in Leatherhead, Surrey. This role would suit someone who enjoys troubleshooting, maintaining computer equipment, and helping staff and pupils use technology effectively.

The successful candidate will assist with the daily operation of IT systems, respond to technical support requests, and help ensure classroom technology remains reliable., * School-based IT support and troubleshooting

• Support for computers, software, and classroom technology
• Focus on equipment maintenance and user assistance
• Opportunity to support digital learning, The School IT Technician will provide day-to-day technical assistance, helping diagnose and resolve common hardware and software issues. They will support the setup and maintenance of devices, maintain records of technical requests, and escalate more complex issues when necessary., * Provide first-line technical support to staff and pupils.
• Troubleshoot computers, printers, software, and peripherals.
• Assist with preparing and configuring devices.
• Support classroom technology and digital learning resources.
• Maintain records of technical issues and resolutions.
• Help monitor IT equipment and maintain inventory records.
• Escalate complex technical problems to the appropriate support team.
• Follow data protection, cybersecurity, and safeguarding procedures.

About the School

The school is looking for a helpful and organised technician who can support reliable IT services and contribute to an effective digital learning environment.

The ideal candidate will be approachable, methodical, and able to communicate technical information clearly., * Previous IT support or technical troubleshooting experience is desirable.

• Familiarity with computers, operating systems, and common software.
• Strong analytical and problem-solving skills.
• Good communication and customer service abilities.
• Strong organisation and attention to detail.
• Ability to prioritise requests and work collaboratively.
• Willingness to complete all required safeguarding and background checks.
• The right to work in the UK., If you enjoy solving technical problems and helping others with technology, we would be pleased to hear from you.