School IT Technician / ICT Support Technician - Harlow, Essex

Our client is seeking a technically minded and customer-focused School IT Technician to support the IT department at a school in Harlow, Essex. This role would suit someone with an interest in technology who enjoys troubleshooting problems and helping staff and pupils access reliable IT equipment and systems.

The successful candidate will assist with maintaining computer equipment, providing technical support, and ensuring school technology operates effectively., * School-based IT and technical support position

• Supporting staff and pupils with everyday technology issues
• Maintenance of computers, devices, and IT equipment
• Opportunity to work within a busy educational environment, * Provide first-line IT support to staff and pupils.
• Troubleshoot computer, printer, and network issues.
• Assist with installing and updating software.
• Maintain laptops, desktops, and other IT equipment.
• Support classroom interactive screens and presentation equipment.
• Monitor IT equipment and report technical faults.
• Assist with user accounts and basic system administration.
• Follow data protection, health and safety, and safeguarding procedures.

About the School

The school is looking for a proactive individual who can help maintain reliable IT services and provide effective technical support to staff and pupils.

The ideal candidate will be technically confident, approachable, and able to communicate effectively with both technical and non-technical users., * Previous IT support or technical experience is desirable.

• Good understanding of computers and common software.
• Knowledge of Windows operating systems is beneficial.
• Strong troubleshooting and problem-solving abilities.
• Good communication and customer service skills.
• Ability to prioritise tasks and manage requests.
• Willingness to complete safeguarding and background checks.
• The right to work in the UK.