IT Technician

• Accurately record, test, and refurbish incoming IT equipment in line with company procedures. This includes capturing serial numbers, device specifications, and condition grading.
• Carry out functional testing of devices to identify faults and ensure equipment meets refurbishment standards before resale or reuse.
• Maintain precise and up-to-date records using our internal CRM system, ensuring all data is entered correctly and consistently. Attention to detail is critical, as errors can impact stock control and customer orders.
• Follow structured processes for handling, tracking, and storing equipment, ensuring full traceability at all stages.

Secondary - Collections:

• Drive a company Under 3.5-tonne LWB vehicle to collect redundant IT assets from client sites (primarily within 100 miles of base, occasional longer routes).
• Provide excellent customer service while on-site.
• Load and secure equipment for safe transport., * Monday to Friday, 8:30am - 5:00pm(Schedule may vary depending on collection distances. Overtime available by agreement.)
• This role is advertised as full-time; however, part-time arrangements may be considered for the right candidate.

Do you have a valid Driving License license?, Do you have experience in IT?, Important: Due to vehicle insurance policy requirements, applicants must be eligible to drive company vehicles, which currently requires drivers to be 25 years of age or older., * Valid UK driving licence.

• Comfortable driving a Under 3.5T LWB vehicle (experience required).
• Physically capable of lifting, loading, and moving IT equipment safely
• Good customer service and communication skills.
• Experience handling IT hardware (training provided for enterprise equipment)
• Experience with using CRM systems and recording information into CRM / Spreadsheets
• High attention to detail is essential - this role involves accurately recording serial numbers, grading equipment, and following strict data handling procedures. Mistakes can lead to stock discrepancies or data issues, so a careful, methodical approach is required.

This role is not suitable for candidates who prefer fast-paced work without structure or who struggle with repetitive, detail-focused tasks.

You will be responsible for ensuring all equipment is processed accurately and in line with company procedures, with a high level of personal accountability.

To demonstrate attention to detail, please include the word “Refurb” in your application

This is a hands-on, detail-focused role, with a mix of warehouse processing and driving responsibilities

We are looking for someone reliable, consistent, and takes pride in doing the job properly the first time

Pulled from the full job description

• Employee discount
• Free parking
• Company pension
• On-site parking, * Free on-site parking
• Workplace pension
• Staff discounts on refurbished tech
• On-the-job training and skill development
• A chance to make a real impact in sustainability and reuse
• Overtime opportunities (paid or time in lieu)
• No weekend work / no on-call
• Consistent working hours

Ready to Join Us?

If you’re reliable, take pride in your work, and enjoy a hands-on role with responsibility, we’d like to hear from you - apply today.

Job Types: Full-time, Part-time

Pay: £25,000.00-£26,000.00 per year