IT Specialist Sr -Norfolk, VA

• Provide hands-on support and maintenance for laptops, desktop computers, peripheral devices, and core software applications.
• Troubleshoot hardware malfunctions, operating system issues, and basic Microsoft Outlook configurations.
• Support Windows operating systems and Windows Server environments across the enterprise.
• Assist with Active Directory user account management, permission adjustments, and system access.
• Handle physical workstation setups, including basic network cabling and office transitions.
• Collaborate on project planning, requirement gathering, and the testing of new IT solutions.
• Work independently with minimal supervision to resolve technical issues promptly and efficiently.

Education: Technical certifications or equivalent professional training in information technology systems.

Experience: Four to six years of progressive experience in IT desktop support or enterprise systems administration.

Technical Skills: Proficient with Windows Server, Windows operating systems (7/8/10), Active Directory, hardware repair, and basic network troubleshooting.

Preferred Qualifications

• Previous experience supporting large-scale administrative operations.
• Familiarity with municipal or public sector technology infrastructure and support protocols.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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