ServiceNow Architect - ITSM/ITOM/HRSD

The successful ServiceNow Architect will be responsible for designing scalable solutions, overseeing platform customisation and integration, and providing architectural guidance across ServiceNow delivery activities., * Own ServiceNow solution architecture and technical design.

• Design and implement custom applications and integrations.
• Provide technical oversight across ITSM, ITOM and HRSD.
• Define and maintain ServiceNow architectural standards.
• Work with business stakeholders to establish technical requirements.
• Guide configuration, customisation and development.
• Support technical teams through architectural guidance and mentoring.
• Assess new ServiceNow functionality and platform improvements.

• Proven experience in ServiceNow architecture and development.
• Experience designing and implementing multi-module ServiceNow solutions.
• Strong knowledge of ServiceNow platform configuration and customisation.
• Experience with ServiceNow integrations and application development.
• Proficiency in JavaScript, HTML and CSS.
• Strong technical design and stakeholder communication skills.
• Ability to provide architectural guidance to development teams.

Desirable Skills

• ServiceNow CAD certification.
• ServiceNow CIS certification.
• Broad experience across ITSM, ITOM and HRSD.
• Technical leadership and developer mentoring experience.

Equivalent relevant experience will also be considered. Working Arrangements - Hybrid working involving a combination of home, office and client-site attendance.

United Kingdom Wide - £110k-£150k (Based on Experience & Assessment) Full Time Posted by: SK Consultancy Solutions Limited Posted: Tuesday, 10 November 2026 Applicants must be eligible to work in the specified location, Basic Salary range: £110,000 - £130,000 basic (Depending on experience)

Package: £130,000 - £150,000 including bonus and benefits (Depending on experience)