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Desktop Support Professsional

MISSION STAFFING INC
Chicago, IL, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.thejobnetwork.com

Tech stack

Microsoft Windows Virtual Private Networks (VPN) Network Troubleshooting Remote Access Technology Cisco

Job description

Our client, an investment management firm, is seeking a Desktop Support professional to join their Chicago team. This role’s primary responsibility is to provide exceptional user support and ensure a positive, productive experience with the firm’s technology. This person will troubleshoot and resolve technical issues related to Microsoft 365, Dell desktops, and Cisco video conferencing equipment, with a focus on rapid response and complete resolution.

Requirements

  • Experience with Dell desktops \n

  • Experience with Cisco video conferencing equipment \n

  • Strong troubleshooting skills across hardware, software, and network issues \n

  • Ability to support desktop, mobile, VPN, and remote access \n

  • Strong customer service skills and a focus on rapid, complete resolution \n

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.thejobnetwork.com
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