VMware/Omnissa Virtual Desktop Engineer

Analytics ControlUp Operations Management Automation Mentorship Group Policy User Profile Load Balancing Security Tools Microsoft Azure Windows Desktop Active Directory Virtual Desktops Endpoint Devices Image Management Operating Systems Microsoft Windows Windows PowerShell Business Valuation VMware ESX Servers Root Cause Analysis Engineering Support Endpoint Management User Experience (UX) Microsoft Windows 10 Remote Access Systems VMware Infrastructure Full Stack Development Infrastructure Security Business Transformation Infrastructure as Code (IaC) Windows System Administration Virtual Private Networks (VPN) Troubleshooting (Problem Solving), This Virtual Desktop Engineer will be responsible for the design support, administration, troubleshooting, and optimization of Omnissa Horizon (formerly VMware Horizon) Virtual Desktop Infrastructure (VDI) environments. This role ensures high availability, performance, security, and end-user experience for enterprise virtual desktops and applications., VDI Support Operations, Provide L2/L3 support for Omnissa Horizon VDI environments

MUST HAVE:

MS Windows Server

PowerShell

Troubleshoot complex issues involving:

Virtual desktops (persistent/non-persistent)

User profiles (e.g., FSLogix)

Session performance and login delays

Perform root cause analysis and problem management

Infrastructure Management, Administer and support:

Omnissa Horizon (Connection Servers, UAG, App Volumes)

VMware vSphere / ESXi / vCenter

Maintain VDI images, golden templates, and application layers

Monitor system health, capacity, and performance

Engineering Optimization desktop performance, capacity, and scalability

Implement patches, upgrades, and lifecycle management

Conduct pre-production testing and validation of updates

Automation Monitoring Develop scripts (PowerShell preferred) to automate:

Provisioning

Image updates

Health checks

Use monitoring tools (e.g., ControlUp, Stratusphere) to ensure service reliability

End-User experience to improve login times, app launch performance, and session stability

Support endpoint devices (thin clients, BYOD, laptops)

Troubleshoot display protocols (Blast, PCoIP)

Security Compliance, Ensure adherence to security standards (e.g., STIGs, enterprise controls)

Manage access policies, identity integration, and endpoint security

Maintain patching and vulnerability remediation processes

Collaboration with:

Infrastructure, security, and network teams

Application owners and business stakeholders

Provide technical guidance and mentorship to junior engineers

Job Requirements· HVD / Virtual Desktop (Primary Focus)· HVD Performance Incident Reduction· Telemetry Monitoring (Multi-Tool)· HVD Engineering Support Change Validation· End-User Experience Service Support· Cross-Platform Dependencies· Operational Ownership

Experience:

5+ years supporting VDI or virtualized environments

Hands-on experience with:

Omnissa (VMware) Horizon

VMware vSphere / ESXi / vCenter

Technical Skills

Strong expertise in:

Virtual desktop lifecycle (image management, provisioning)

Profile management (FSLogix or equivalent)

Active Directory, DNS, DHCP

Deep understanding of:

Group Policy (GPOs) in VDI environments

Windows desktop and server OS

Scripting Automation, PowerShell scripting for automation and administration

Familiarity with infrastructure-as-code or image automation (e.g., Packer preferred)

Endpoint Device Support

Experience supporting:

Thin clients (Wyse, IGEL)

Remote access solutions

Knowledge of endpoint management tools

Monitoring Troubleshooting Experience with VDI monitoring and analytics tools

Ability to troubleshoot across:

Network

Storage

Compute

User sessions

Experience with:

Omnissa App Volumes, DEM (Dynamic Environment Manager)

Cloud VDI (Azure Virtual Desktop, Horizon Cloud)

Knowledge of:

Networking (load balancing, SSL, VPN, UAG)

Security tools (CrowdStrike, Defender, etc.) [careers.za…ypiper.com]

Certifications (nice to have):

VMware/Omnissa certifications

Microsoft certifications (Azure, Windows)

Experience in regulated environments (financial, healthcare, government)

Skills

Vmware, Windows, System administrator, Windows 10, Active directory, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.