Virtual Desktop Administrator

• Manage specific projects and core processes related to virtual desktop infrastructure with limited supervision.
• Contribute to process improvements within the broader IT infrastructure domain.
• Ensure effective execution of core activities within the virtual desktop environment to achieve key operational metrics.
• Adapt departmental plans by applying in-depth knowledge of virtual desktop technologies and related IT disciplines.
• Recommend innovative solutions and best practices to enhance user experience and align with strategic objectives.
• Perform complex virtual desktop management, performance analysis, and troubleshooting.
• Conduct root-cause analysis on complex technical issues where clear precedents may not exist.
• Follow functional policies and procedures to execute tactical plans within the virtual desktop domain.
• Provide technical leadership, acting as a resource and mentor for less experienced colleagues.

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field is required. A Master’s degree is preferred.

Experience: Eleven to fourteen years of position-related experience in virtual desktop engineering or a related IT discipline is required.

Technical Skills: Profound expertise in virtual desktop infrastructure (VDI) technologies including VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft AVD is required. Proficiency in scripting and automation utilizing PowerShell for VDI environment management is essential. Candidates must possess a strong understanding of operating systems (Windows and Linux), Active Directory, Group Policy, profile management solutions, and hybrid cloud architectures. Advanced analytical and problem-solving skills are necessary to diagnose and resolve connectivity and performance issues.

Preferred Qualifications

• Experience with cloud-based VDI solutions in large enterprise environments.
• Demonstrated ability to communicate complex technical concepts to diverse audiences clearly.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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