IT Support Engineer

• Act as the sole onsite IT Support Engineer, providing day-to-day support across the school
• Deliver desk-side and 2nd line support to staff and students
• Support classroom technology and AV, ensuring interactive screens and display connectivity
• Provide timely support to teaching staff to ensure lessons run smoothly
• Carry out basic IT housekeeping, including device and server patching

Technologies:

• Active Directory
• Aruba
• Support
• Windows, We are an organization providing IT services to schools across the UK, seeking an IT Support Engineer for a short-term contract in Stoke-on-Trent. In this role, you will serve as the sole IT presence, supporting a busy school environment with hands-on desk-side support and classroom technology. The contract is set for 4 weeks, starting immediately, with a daily rate of £180 - £190. Join our team and help ensure that both teaching staff and students can operate without disruption.

• Proven experience as an IT Support Engineer in a Windows-based environment
• Strong desk-side / 2nd line support experience: End-user devices (Windows laptops/desktops)
• Familiarity with Active Directory and Intune
• Experience with classroom and AV technology, including interactive screens and display connectivity
• Proficient in M365, Exchange, and Teams support
• Comfortable working independently as the sole onsite engineer
• Good working knowledge of networking fundamentals (Aruba Wi-Fi, switches)
• Experience working in schools or educational environments is highly desirable
• Ability to communicate clearly with non-technical users
• Clear Enhanced DBS required prior to starting