IT Support Engineer
VIQU Ltd
Wrexham, United Kingdom
4 days ago
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Role details
Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
£39,000 - £52,000
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Microsoft Azure
Microsoft Outlook
Dynamic Host Configuration Protocol
Desktop Computing
Domain Name System (DNS)
Microsoft Office
Windows Servers
Networking Basics
TCP/IP
Wi-Fi Technology
+5 more
Software Troubleshooting
Microsoft InTune
Laptops
Windows Client
User Accounts
Job description
- Provide 1st and 2nd line IT support to users across the site.
- Troubleshoot Windows, Microsoft 365, hardware and connectivity issues.
- Set up and configure laptops, desktops and mobile devices.
- Manage user accounts and permissions through Active Directory and Entra ID.
- Support printers, scanners and manufacturing equipment.
- Log and manage incidents through the IT service desk.
- Assist with IT equipment installations, replacements and general infrastructure support.
Requirements
Microsoft Azure, Problem Solving, Technologies: Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, Teams, Outlook, TCP/IP, DNS, DHCP, Wi-Fi., * Previous experience in an IT Support, Service Desk, Desktop Support or IT Analyst role.
- Good knowledge of Windows 10/11 and Microsoft 365.
- Experience with Active Directory, Entra ID and ideally Intune.
- Understanding of networking fundamentals, including TCP/IP, DNS and DHCP.
- Strong troubleshooting and communication skills.
Manufacturing or warehouse IT support experience would be advantageous., * Active Directory
- Communication Skills
- Customer Service
- Microsoft Azure
- Microsoft Office
- Microsoft Windows OS
- Networking Skills
- Problem Solving
- Technical Support
- Windows Server Administration
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Apply on www.reed.co.uk
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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