ServiceNow Architect (TSOM)

• Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery, and custom applications
• Act as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance, and best practices
• Ensure the ServiceNow platform is scalable, secure, and performant, and integrates with other enterprise systems
• Provide technical leadership in solution design workshops, architecture reviews, and governance boards

Technologies:

• Architect
• CMDB
• Flow
• ITSM
• JavaScript
• REST
• SOAP
• ServiceNow
• Security, Were supporting a leading telecoms end client in partnership with a global IT consultancy. This is a six-month ServiceNow Architect contract based in London, with a hybrid schedule of two to three days per week working remotely and the remainder in the London office. The rate is up to £550 per day, outside IR35, with an ASAP start in November or December 2026.

• Strong Telecommunications Service Operations Management (TSOM) experience
• Proven expertise in ServiceNow integrations, including REST, SOAP, APIs, and MID Servers
• Expertise in ServiceNow scripting, including JavaScript, Glide, and Flow Designer, and ServiceNow data models
• ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Technical Architect (CTA) qualifications