IT Systems Support 1

• Associate degree in information technology or related field.
• One to three years of experience supporting network or computer systems technologies.
• Other combinations of education, certification or experience may be substituted.
• Must have the ability to work in all aspects of a team environment including support, communication, personal awareness, ability to utilize and provide professional critiques, and demonstrate emotional intelligence., * Extensive knowledge of desktop/laptop computer support and troubleshooting to include previous and current versions of Microsoft Windows operating systems.
• Extensive knowledge of MS Office application uses and troubleshooting.
• Extensive knowledge of Microsoft Active Directory.
• Extensive knowledge of computer peripherals such as scanners, printers, and MFPs.
• Thorough knowledge of system, diagnostic, and utility software - PC Tools, MS Sysinternals, remote desktop support applications and methods, antivirus and anti-malware tools and techniques.
• Knowledge of LANs, WANs and WWANs.
• Knowledge of Microsoft System Center applications.
• Knowledge of mobile computing devices like tablets and smartphones., * Criminal History Fingerprint / Name-based Check
• Driving History
• Intensive Background Check

Your service is rewarded with competitive compensation and generous State of Montana Benefits.

• Medical, dental and vision coverage
• Retirement plans
• Generous paid vacation, sick and holidays
• Pre-tax Flexibility Spending Accounts
• Employee Assistance Program

State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

This Organization Participates in E-Verify

Hello! We’re the Justice Information Technology Services (JITS) team, we provide vital Information Technology (IT) infrastructure which Montanan’s rely upon to support state and local law enforcement. Our dynamic team manages IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers working together to safeguard Montana! We directly support DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle licensing, gambling control, and forensic laboratory services.