VDI Engineer

As a VDI Engineer, you’ll own the day-to-day health of the virtual desktop and cloud environment that mission users at a DoD/DoW customer site rely on. You’ll monitor performance and availability, troubleshoot issues across the VDI stack, handle provisioning, patching and routine maintenance, and help keep the environment secure and compliant. You’ll work closely with the network, cybersecurity, storage and service desk teams to keep users connected and productive., * Monitor and maintain the VDI and cloud environment day to day: availability, performance, capacity and alerts.

• Troubleshoot and resolve incidents across VDI, virtual machines, operating systems, applications, authentication, networking and storage, using logs and performance data to find root causes.
• Provision and manage resources, including virtual machines, desktop pools, user assignments, profiles, policies, images and applications.
• Patch and update systems through approved change management, then validate and test afterward.
• Support incident, problem and service request management.
• Keep documentation current, including SOPs, configuration records, operational guides and incident or change logs.
• Partner with the network, cybersecurity, storage, endpoint, application and service desk teams, including on vulnerability remediation and security compliance.
• Drive improvements on recurring issues and share knowledge with other support staff.

• Experience: 7+ years in systems administration, including 4+ years supporting enterprise VDI, virtualization or cloud infrastructure
• Education: Bachelor’s degree in a related field, or equivalent experience
• Certifications: CompTIA Security+ and Microsoft Certified: Azure Administrator Associate (AZ-104)
• Hands-on experience with an enterprise VDI platform such as VMware Horizon, Citrix or Azure Virtual Desktop
• Strong Windows enterprise administration skills
• Working knowledge of Active Directory, Group Policy, DNS, DHCP, authentication and enterprise networking
• Experience troubleshooting virtual machines, applications, connectivity, authentication and performance issues
• Familiarity with cloud infrastructure: compute, storage, networking, identity and monitoring
• Experience with enterprise monitoring and management tools
• Ability to work independently and coordinate across multiple technical teams

Nice to Have

• VMware Certified Professional (VCP) or Citrix Certified Associate/Professional (CCA/CCP)
• Experience with AWS or other cloud platforms besides Azure
• PowerShell or other scripting for automation
• Experience with enterprise storage and networking in virtualized environments

• Medical, dental and vision insurance
• 401(k) with company match
• Paid time off plus 11 paid federal holidays

PEAKE is a trusted technology integrator delivering secure communications, enterprise IT, and integration services to defense, federal, and public safety agencies. We’re a small business built on integrity and a mission-first mindset, where your ideas and fresh perspectives make a real difference.