Ecommerce Coordinator

The E-Commerce Merchandising Coordinator supports the Americas digital business across Women’s and Men’s, on the brand’s website and third-party retail partner sites. Responsible for keeping assortments accurate and well positioned online, tracking sales and inventory performance, and coordinating day-to-day execution with HQ, internal teams and marketplace partners., * Manages daily product publishing and depublishing on company website in partnership with HQ, ensuring new arrivals, launches and replenishment go live on time and accurately \n

• Supports category page and visual merchandising updates across the US, Canada and Brazil sites, including merging Women’s and Men’s sorts in the VM tool \n

• Audits the site regularly for broken links, out-of-stocks, incorrect pricing and assortment gaps, and escalates issues to the right owner \n

• Logs and follows up on site and tech issues with HQ and IT through to resolution \n

• Manages e-commerce made-to-order and special requests end to end, from HQ feasibility and submission through store assignment, shipping and tracker updates. \n

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Sales and inventory analysis

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• Pulls and prepares weekly sales reporting by category, style and channel, including weeks of coverage, unit sales, and returns \n

• Monitors e-commerce inventory levels and flags stock risks, proposing pushes, transfers or protection to maximize sales opportunity \n

• Supports the preparation of the weekly sales recap and ad hoc analysis for leadership \n

• Assists with competitive analysis on pricing, assortment and site experience \n, * Supports day-to-day management of retail partner sites (Saks Fifth Avenue, Neiman Marcus, Bloomingdale’s, and Holt Renfrew), including assortment setup, category mapping (Mirakl) and SKU publishing and removal \n

• Tracks partner compliance deadlines and open issues, and maintains a clear status log \n

• Audits brand presentation on partner sites (landing pages, imagery, copy) and documents gaps for follow-up \n

• Prepares partner performance data (GMV, sell-through, returns) ahead of partner calls \n, * Prepares visual merchandising, product lists and recaps for seasonal drops, capsules and key campaigns \n

• Coordinates with HQ to ensure product, timing and site placement are aligned for each launch \n

• 1+ years of experience in e-commerce, merchandising, retail or client-facing luxury roles \n

• Luxury industry experience strongly preferred; deep product and client knowledge is a plus \n

• Strong analytical skills; proficient in Excel (pivot tables, VLOOKUP/XLOOKUP) and PowerPoint \n

• Highly organized, detail oriented and able to manage multiple deadlines in a fast-paced environment \n

• Clear, confident written and verbal communication; comfortable following up with internal teams and external partners \n

• Familiarity with PIM, marketplace or ERP systems (Akeneo, Mirakl, SAP) a plus; willingness to learn new tools quickly \n