Service Support

• Assist the Services Manager with answering phone calls, emails, and other clerical tasks.
• Interact and connect with families in order to provide support
• Produce and maintain service contract files
• Responsible for providing administrative support to the service team
• Maintain a neat and orderly office environment
• Monitor inventory of printed materials, office supplies, etc

Team Player, Administrative Skills, Telephone Skills, Contract Management, File Maintenance, Computer Skills, Microsoft Word, Microsoft Office, Microsoft Outlook, Microsoft Excel, * Strong Computer Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to operate office equipment such as photocopiers, printers, fax machines, etc
• Conveys information clearly and concisely in written and spoken communication
• Resolves problems and provides solutions to customers in a timely manner
• Time management and organizational skills
• Reliable transportation for occasional errands, local health departments, deliveries, etc. (Mileage reimbursement available)
• High school diploma or Equivalent
• 3- 5 years of recent administrative or related experience

Why work for Cremation Society of Virginia? We are the largest provider of cremation and pre-arrangement services in the industry. In addition to Work/Life Balance, some rewarding benefits we provide include:

• A generous compensation package
• Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)
• 401(k) with company match
• Paid Time Off (Vacation, Sick, Holiday and Personal time)
• Job-related training, tuition reimbursement, and career path development
• Company discounts, and more

Cremation Society of Virginia is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. Certified a Great Place to Work 3 years in a row, we provide our team members a Work/Life Balance unique for our industry. We are currently looking for a Service Support Professional to assist the Services Manager with day-to-day operations and essential tasks.