IT Support Engineer

We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops., * Experience in Windows device imaging and deployment. \n

• Knowledge of Windows 10/11 operating systems. \n

• Experience with laptop/desktop configuration and setup. \n

• Familiarity with shipping, logistics, and IT asset management. \n

• Basic hardware and software troubleshooting skills. \n

• Good communication and coordination skills. \n

• Perform Windows OS imaging and reimaging on laptops and desktops. \n

• Configure and deploy Windows devices for end users. \n

• Install required software, drivers, and security updates. \n

• Handle device packaging, shipping, and logistics. \n

• Track hardware shipments, deliveries, and device inventory. \n

• Troubleshoot basic Windows hardware and software issues. \n

• Maintain deployment records and update asset management systems. \n

• Coordinate with IT teams and end users to ensure smooth device delivery. \n

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