Computer Lab Technician - Hourly

Summary of Job Duties:The Computer Lab Technician assists students, using hardware/software. This position will be working closely with students, staff, and faculty. You will be expected to have great customer service. You will be asked technical questions, as well as be expected to troubleshoot printing issues. There will also be equipment that is checked out to Students, Staff, and Faculty., The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Talking Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:No

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications, * High school diploma or equivalent

• Customer service experience
• Working knowledge of Microsoft Office applications
• Morning and early afternoon availability

Preferred Requirement:

• Prior experience in customer service role
• Demonstrated knowledge of the operations of personal computers and the functions of various software

Knowledge, Skills, Abilities:

• Ability to be punctual and dependable
• Ability to be professional
• Ability to communicate clearly with team members
• Familiarity/knowledge with Microsoft Word, Excel and related software

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.