CXone Developer
ITBMS Inc.
Monticello, MN, United States
3 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours
Job source
Tech stack
Artificial Intelligence
Amazon Web Services
VoIP
Routing
Salesforce.Com
Web Services
Chatbots
Actimize
Requirements
- NICE CXone Architecture & Configuration.
- AWS Cloud & NICE Actimize.
- CXone Studio, IVR & ACD Configuration.
- Omnichannel Routing - Voice, Chat, Email & SMS.
- Salesforce / CRM Integration using REST & SOAP APIs.
- SIP, VoIP & Telephony Integration.
- AI, Agent Assist, Voicebots & Chatbots.
- Agile Delivery & Technical Leadership.
Healthcare / Medicaid domain experience is a plus.
Apply for this position
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Apply on www.dice.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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