IT Program Manager III

The Senior Release Manager will be a key leader in driving the transformation of release management practices from legacy, fragmented processes to a modern, automated, and scalable operating model. This role will lead the design, implementation, and adoption of enterprise-wide release capabilities across International Technology and Global Payments Solutions Technology., * Lead the evolution of release management from traditional/manual processes to a modern, automated, and data-driven model

• Define and execute a roadmap to standardize release practices across legacy and modern technology stacks
• Drive adoption of automation capabilities to accelerate delivery while reducing risk

Project/Program Management, Information Technology & Information Systems, Release Management/Engineering, IT Service Management (ITSM), System Integration (SI), Payment Processing, Communication Skills, Presentation/Verbal Skills, Writing Skills, Financial Services, * 8 years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations

• Proven experience designing and implementing enterprise release management frameworks
• Strong domain knowledge of Global Payments Solutions Technology, including systems integration, payment processing flows, and cross-border operational dependencies
• Exceptional written and verbal communication skills, with the ability to convey complex concepts clearly at all levels of the organization
• Prior work experience at client or in client’s Industry

Applicants must be able to work directly for Artech on W2, * Experience in global financial services or other highly regulated environments

• Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
• ITIL certification or equivalent experience in ITSM best practices