Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

$52,000

Working hours

Regular working hours

Job source

diversityjobs.com

Tech stack

IMac Issue Tracking Systems Network Connections Software Systems Wireless Networks CompTIA Strata - PC Hardware Technology Engineer Network Switches Peripherals Information Technology Hardware Debugging Servicenow Mobile Data

Job description

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
• PC Hardware and software IMAC project work.
• Newly acquired company by our customer is being transitioned which involves PC imaging / setting up / deployment / SNOW for asset tracking - some basic troubleshooting during deployment - should have good customer facing skills and good understanding of desktop support for imaging / deploying / troubleshooting PC’s
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents Client in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
• Conversion Rate will be $25

Requirements

• Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.
• Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening process and not permitted even if authorized locally, * Candidates should have 3-6 years’ experience supporting PC Hardware and software.
• Experience working in a multi-team enterprise organization. Strong ticketing system skills (i.e. Service Now)
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on diversityjobs.com

Prepare application

• Draft this with your agent
• Open in Claude
• Open in ChatGPT
• Copy prompt