Restaurant Systems Analyst

We are looking for a Restaurant Systems Analyst to provide hands-on technical support for restaurant technology environments in Signal Hill, California. This is a Contract position focused on maintaining reliable business applications, resolving user issues, and supporting core infrastructure across hardware and network-connected systems. The ideal candidate combines strong troubleshooting ability with practical experience in enterprise support tools and can work effectively in a fast-paced restaurants and catering setting., Deliver day-to-day support for restaurant-related applications, diagnosing incidents and restoring service with minimal disruption to operations. Administer user access and account-related tasks within Active Directory, including permissions, authentication support, and issue resolution. Troubleshoot desktops, workstations, peripherals, and other computer hardware to ensure dependable performance across business locations. Support and maintain technology solutions associated with Dell Technologies, coordinating repairs, replacements, and device readiness as needed. Investigate connectivity and infrastructure issues involving Cisco technologies and work to resolve network-related service interruptions. Document support activity, recurring issues, and technical resolutions to improve service quality and knowledge sharing. Collaborate with internal teams and site personnel to identify root causes, recommend corrective actions, and prevent repeat problems.

Experience providing application support in a business environment with direct end-user interaction. Working knowledge of Active Directory administration and user access support. Hands-on background supporting computer hardware, including troubleshooting and component replacement. Familiarity with Dell Technologies equipment and standard enterprise device support practices. Understanding of Cisco technologies related to connectivity, troubleshooting, and basic network support. Strong problem-solving skills with the ability to prioritize multiple technical issues in a service-driven environment. Clear written and verbal communication skills suited to documenting issues and assisting non-technical users.

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