IT Project Manager
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Role details
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Job description
We are seeking an experienced IT Project Manager to lead cross-functional technology initiatives from initiation through delivery. The successful candidate will manage project scope, schedule, budget, risks and stakeholders while applying best-practice frameworks (Agile, Scrum, Kanban, Waterfall) and leveraging modern tools and cloud/platform technologies. This role requires strong technical understanding, excellent communication and stakeholder management, and a track record of delivering complex systems integrations, migrations, and platform implementations on time and within budget., * Lead the full project lifecycle (initiation, planning, execution, monitoring, control and close) for IT projects, ensuring alignment with business objectives and IT strategy.
- Develop and maintain detailed project plans, schedules, budgets, and resource allocations using MS Project, Azure DevOps, JIRA, Confluence or equivalent tools.
- Apply the appropriate delivery methodology (Agile, Scrum, Kanban, Waterfall or hybrid) and promote continuous improvement across teams.
- Manage requirements gathering and business analysis activities to define clear, testable requirements and acceptance criteria.
- Coordinate cross-functional teams including developers, QA, DevOps, infrastructure, security, and vendors to ensure timely delivery of features and integrations.
- Oversee release, change and configuration management processes, including CI/CD pipelines (Jenkins, GitLab CI), version control (GIT), containerization (Docker, Kubernetes) and deployments across environments.
- Identify, assess and mitigate project risks and issues; escalate when necessary and implement contingency plans to minimize impact.
- Drive stakeholder engagement and communication, providing regular status reports, steering committee updates, and executive briefings.
- Manage vendor and contract relationships, ensuring delivery to SLAs and scope adherence for third-party services and cloud providers (AWS, Azure, GCP).
- Plan and execute data migration, system integration and ERP/CRM implementations (Salesforce, ServiceNow, Oracle, SQL Server, MySQL, MongoDB) with attention to data integrity and rollback strategies.
- Collaborate with security and identity teams to ensure IAM, Active Directory, SSO/SAML/OAuth and compliance requirements are met.
- Establish and monitor success metrics, KPIs and post-implementation reviews; drive lessons-learned and process improvements.
- Oversee backup and disaster recovery planning and testing, monitoring, and operational readiness for production environments.
- Manage budget, forecasting and cost control for assigned projects and present financial updates to stakeholders.
- Mentor and coach project team members; promote a high-performance culture and best practices in project and delivery management.
Requirements
- Bachelors degree in Computer Science, Information Systems, Engineering or related field; relevant advanced degree or certifications preferred.
- 5+ years of experience managing medium to large-scale IT projects and multi-disciplinary teams; experience in enterprise transformations, cloud migrations or ERP implementations preferred.
- Project Management certifications such as PMP or PRINCE2 and familiarity with ITIL practices.
- Proven experience with Agile frameworks (Scrum, Kanban) and traditional Waterfall delivery; ability to tailor methodology to project needs.
- Strong technical knowledge across SDLC, system integration, REST/SOAP APIs, microservices, containers (Docker, Kubernetes), virtualization and cloud platforms (AWS, Azure, GCP).
- Hands-on familiarity with CI/CD tools (Jenkins, GitLab CI), version control (GIT), and monitoring/configuration tools; experience with automation and test strategies is a plus.
- Experience with databases and data migration strategies including SQL, Oracle, MySQL, NoSQL/MongoDB and ETL processes.
- Proficiency with project and collaboration tools such as MS Project, JIRA, Confluence, Azure DevOps, Trello, Asana and reporting tools like Power BI or Tableau.
- Strong stakeholder management, communication, negotiation and vendor/contract management skills.
- Solid understanding of security, IAM, Active Directory, SSO, SAML, OAuth, backup/disaster recovery and compliance requirements.
- Experience managing budgets, resource planning and financial control for IT projects.
- Excellent problem solving, risk management and change management capabilities.
- Experience with ERP platforms, Salesforce and ServiceNow implementations is highly desirable.
- Ability to thrive in fast-paced environments and adapt to changing priorities; strong leadership and team-building skills.
Benefits & conditions
Pulled from the full job description
- AD&D insurance
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Health savings account
- Dental insurance, * Medical/Dental/Vision
- HSA/FSA Accounts Available
- Life & AD&D Insurance
- Short-term & Long-term Disability Insurance
- 401k (50% match with no cap)
- Employee Assistance Programs
- Holidays Off
- PTO/Sick Leave
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