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IT Support Technician

Motion Recruitment Partners LLC.
South San Francisco, CA, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
dice.com

Tech stack

Microsoft Windows Apple Mac Systems Dynamic Host Configuration Protocol Domain Name System (DNS) Issue Tracking Systems Virtual Private Networks (VPN) Networking Basics Azure Active Directory TCP/IP Software Troubleshooting Microsoft InTune Zendesk
+1 more
Windows Client

Job description

  • Provide Level 1 & 2 support for hardware, software, networking, and user account issues
  • Troubleshoot Windows 10/11, macOS, and Microsoft 365 environments
  • Install, configure, and deploy hardware and software in accordance with IT standards
  • Support conference room AV systems and onsite vendor/network activities
  • Collaborate with remote IT teams on system rollouts, patching, and upgrades
  • Maintain IT inventory and assist with equipment lifecycle management

Requirements

  • 2-4 years of IT helpdesk or desktop support experience
  • Strong knowledge of Windows 10/11, macOS, and Microsoft 365
  • Experience supporting multiple environments or locations
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Familiarity with ticketing systems (Zendesk or similar)
  • Strong troubleshooting and communication skills
  • Ability to commute between San Francisco and South San Francisco sites
  • Bonus: experience with Intune and/or Azure AD

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on dice.com

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