Product Owner

Our Digital Servicing applications and platforms are visited by 1B visitors annually. We are seeking an Agile Product Owner to lead the development and implementation of Consumer Servicing enhancements. The ideal candidate will have strong communication skills, experience working in a matrixed environment with clients and technical development teams, strong project management and Agile skills, with a proven track record of delivering successful projects. This position will report to the VP, PPC Train Leader., * Partner with multiple internal and external sources to understand feature requests, market intelligence and user VOC, to translate into detailed feature stories ready for development

• Work with Product Owners, Scrum Masters, developers, UX and QA on feature development/enhancements, inclusive of design, testing and release processes
• Lead the feature development cycle, including build, test, launch and adoption.
• Coordinate user acceptance testing (UAT) with internal stakeholders
• Partner with Digital Analytics team to monitor post-release customer/client feedback, analyze and resolve any identified issues
• Support and aid in any Legal/Compliance items related to the feature development
• Develop deep understanding of the application/platform and provide input (to other Product Owners) about future product features or enhancements
• Participate in/support broader Digital team and Innovation Station team objectives, including business development presentations, BOLT Sessions, ETI process, Hackathons and other activities
• Perform other duties and/or special projects as assigned

Do you have experience in User acceptance testing?, Do you have a High school diploma or GED?, * Bachelor’s Degree OR in lieu of a degree, a high school diploma and 5+ years of project management experience

• Minimum of 3 years of project management experience, preferably in Digital or Marketing disciplines

Desired Characteristics:

• Experience with Agile software development framework, preferably acting as Product Owner
• Curious and passionate about the customer experience, with a proven record of creative problem solving
• Self-motivated, strong communicator (written/verbal) who thrives in a highly-matrixed and virtual/hybrid environment
• Experience in the credit card or financial services industry
• Digital proficiency, including an understanding of web/mobile devices, programming and applications
• Account management or relationship management experience including the ability to develop strong working relationships with cross-functional business partner’

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee assistance program
• Disability insurance, The base compensation range for this role in the posted location is: [$86129 to $127189]

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.