Director of Software Engineering - Teller...

• Leads technology and process implementations to achieve functional technology objectives

• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures

• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations

• Delivers technical solutions that can be leveraged across multiple businesses and domains

• Influences peer leaders and senior stakeholders across the business, product, and technology teams

• Champions the firm’s culture of diversity, opportunity, inclusion, and respect

• Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud-native, modular architectures

• Enforce trust, security, and regulatory compliance across Teller modernization initiatives

• Re-architect Argo-based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations

• Lead mainframe re-platforming and refactoring to integrate workloads with aligned, contemporary solutions, + Lead Branch Teller platform modernization by engineering and migrating from legacy vendor and mainframe applications, implementing new cloud-native architectures, and streamlining end-to-end workflows.

• Manage and operate production platforms across legacy and modern environments, executing hands-on DevOps/SRE tasks such as incident triage, root cause analysis, observability (Grafana, Splunk), CI/CD pipeline management, and dynamic capacity scaling.

• Design, build, and support core banking and teller systems with robust integration patterns (ESB, MQ, REST APIs, Kafka), ensuring resilient, low-latency connectivity with upstream and downstream applications.

• Develop, deploy, and maintain cloud-native solutions using microservices, container orchestration (Kubernetes), Kafka streaming, and infrastructure-as-code, automating build, test, and release processes for rapid, reliable delivery.

• Oversee testing strategy and execution, including automated regression, integration, performance, and user acceptance testing to ensure platform quality and reliability.

• Enable trust and security features in the modernization platform through enhanced authorization, secrets management, encryption, tokenization, and secure SDLC practices aligned with regulatory standards.

• Champion AI implementation across platform initiatives, leveraging AI for automation, observability, testing, and operational efficiency.

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you., + Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise

• Experience developing or leading cross-functional teams of technologists

• Experience with hiring, developing, and recognizing talent

• Experience leading a product as a Product Owner or Product Manager

• Practical cloud native experience

• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.