Support Systems Assistant

The Support Systems Assistant provides administrative reporting, and systems support across multiple business functions. This role requires strong proficiency with Microsoft 365 applications, attention to detail, excellent organizational skills, and the ability to manage multiple tasks in a fast-paced environment. The position supports internal users, customer and vendor requirements, reporting needs, and business systems administration.

Primary Responsibilities

• Generate, distribute, and maintain sales leads.
• Prepare, compile, and distribute recurring and on-demand reports using Microsoft Excel and other business applications.
• Complete and maintain vendor, customer, and compliance-related forms and documentation.
• Assist with data entry, maintenance, and validation within Sage 100.
• Create, edit, format, and manage business documents using Microsoft Word and Adobe Acrobat.
• Support internal users with routine software, document, and system-related requests.
• Maintain accurate records, files, and electronic documentation.
• Assist with business process documentation and procedural updates.
• Perform research and gather information as requested by management.
• Coordinate and follow up on assigned projects and administrative tasks.
• Ensure data accuracy and confidentiality when handling company information.
• Provide general administrative and operational support to various departments.

Do you have experience in Word embeddings?, * Proficiency in Microsoft 365 applications, including:

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Experience working with Adobe Acrobat, including creating, editing, combining, and managing PDF documents.
• Strong computer and data-entry skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritize workload and manage multiple deadlines.
• Strong organizational and problem-solving skills.
• Ability to work independently with minimal supervision.
• Professional and customer-service-oriented attitude.
• Ability to learn new software and business processes quickly.

Preferred Qualifications

• Previous experience in an administrative, operations, customer service, or business support role.
• Experience generating reports and analyzing data in Excel.

Key Competencies

• Attention to Detail
• Organization and Time Management
• Data Accuracy
• Communication Skills
• Technical Aptitude
• Customer Service Mindset
• Initiative and Dependability
• Confidentiality and Professionalism

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance