TEAM LEAD SOFTWARE DEVELOPER

The purpose of this classification is to provide management, systems development, and support, utilizing the most appropriate technologies and solutions for their team., * Leads the design, development, testing, deployment, and maintenance of enterprise software applications and systems.

• Provides technical leadership, guidance, mentoring, and code review for software development staff and project teams.
• Establishes and enforces software development standards, coding practices, security requirements, and architectural guidelines.
• Designs efficient, accessible, scalable, and secure software solutions for county departments and users.
• Evaluates emerging technologies, software platforms, and development tools to determine feasibility and value for Knox County operations.
• Collaborate with county departments, stakeholders, and vendors to gather business requirements and develop effective technical solutions.
• Oversees software integration with third-party systems, APIs, databases, and cloud services.
• Troubleshoots and resolves complex application, system, and user issues.
• Manages software development project priorities, timelines, deliverables, and technical resources.
• Coordinates and participates in system testing, quality assurance, and change management processes.
• Ensures software applications comply with security standards, accessibility requirements, and applicable regulations.
• Creates and maintains technical documentation, system architecture diagrams, standards, procedures, and end-user materials.
• Assists in strategic planning for application modernization, system improvements, and long-term technology initiatives.
• Trains and supports users and technical staff on software systems and processes.
• Remains current with industry trends, programming languages, frameworks, cybersecurity practices, and development methodologies.
• Participates in after-hours support, system maintenance, and emergency response activities as needed.
• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office Ensure regular, punctual attendance during scheduled work hours.
• Perform other duties as required.

Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * Education: Bachelor’s Degree Certifications (Required By Hire):

• Certifications (Required After Hire): None
• Experience: 5 years
• Preferences: None

Other Requirements: This position may require you to obtain and maintain Criminal Justice Information Services (CJIS) certification throughout your employment with Knox County IT. This includes, but is not limited to, a favorable background check completed and approved by the Tennessee Bureau of Investigation, successful completion of security awareness training, and a signed TBI Release of Information Form Acknowledgment within the first six months of hire and biennially thereafter. *

Substitutes for Requirements: Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities may be considered for employment into the position. *

Pre-Hire Requirements: Successfully pass a background check.

Key Knowledge: Experience in local government or public sector technology environments. Experience with cloud platforms such as Microsoft Azure or AWS.

Key Skills: Excellent verbal and written communication skills Proficient in use of PCs, tablets, smartphones and other electronic devices Excellent time management skills Good customer service skills Strong interpersonal skills Strong problem-solving skills Good organization skills Good negotiation skills.

Abilities:

• Ability to perform in a position of high complexity Ability to work cooperatively as a member of a team
• Ability to focus and demonstrate attention to detail Ability to work collaboratively, communicate, and build and maintain effective partnerships with internal and external partners

Occupational Hazards:

Working Conditions: Physical demands are light. Ability to lift up to 20lbs.