Clinical Applications Specalist

The US Eye Clinical Applications Specialist - ICP supports the company with the practice management system and a variety of software platforms designed to improve clinical operations.

ESSENTIAL JOB FUNCTIONS (other duties as required):

• Assist with the configuration, maintenance, and performance of the practice management and other ancillary systems.
• Build and maintain provider scheduling templates.
• Develop and manage standardized templates for forms, labels, letters, fee tickets, and patient communications.
• Assist managers and staff with report development.
• Serve as a point of contact for system-related issues, enhancements, and support.
• Assist with system upgrades, testing, and go-lives in collaboration with IT and vendor teams.
• Identify process improvement opportunities and recommend solutions to improve system utilization and efficiency.
• Act as a liaison with vendor(s) for support, enhancement requests, escalations, and system roadmap discussions.
• Track key system performance indicators and present reports to leadership.
• Support change management and communication strategies related to system changes.
• Work directly with system vendors to add, update, or term practice(s), locations, and providers.
• Assist with implementation and training for newly partnered practices.
• Advises on and assists with implementation of policies, protocols, and systems which improve practice productivity, efficiency, and customer service which support the enhancement of revenue.
• Adherence to applicable laws, regulations, and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct.

Reasonable accommodation may be given to individuals with disabilities to perform the essential functions.

Do you have experience in Vendor relationship building?, Do you have a High school diploma or GED?, * High School Diploma or equivalent required.

• Two years of working in a medical office supporting front-office and revenue cycle workflows.
• Proficient with Microsoft Office Suite
• Working knowledge of NextGen Enterprise Practice Management preferred.
• Knowledge of MIPS (CMS) program preferred.

Pulled from the full job description

• Pet insurance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Flexible spending account, 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off