Commercial Product Owner

Insight Global’s client is hiring a Product Owner to lead the digital, CRM and data capabilities that will power our Away from Home (Away from Home) go-to-market strategy and execution model. You will be the single business owner accountable for designing, delivering and realizing commercial value from digital assets, Salesforce CRM and external data (e.g. Circana). This role owns automation, integration and the business use of digital assets and data to drive targeting, lead qualification, customer management, performance tracking and commercial decision-making.

What you’ll own

· Digital & Website: lead generation, website transformation (design, functionality, content), social (LinkedIn), email marketing, loyalty

· Salesforce CRM: lead scoring, lead/account/opportunity management, sales activity tracking, integrations to analytics/reporting.

· Mapping and segmentation: customer, segment, channel and territory alignment.

· Data & Analytics: integration and automation of internal and external data sources (e.g. Circana) to provide trusted data pipelines.

Product ownership & delivery

· Define product vision and roadmap; prioritise features by value, readiness and data availability.

· Translate business needs into outcome-based requirements and decide MVP vs future scope.

· Lead Steer-Co for CRM & Circana and provide timely business decisions to unblock delivery.

Validate solutions with SMEs and ensure full team adoption post go-live.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

· 5+ years consulting/strategy (overarching experience, understanding of the whole process), product ownership, or commercial analytics experience.

· Strong CRM & data literacy; experience with Salesforce, website & lead generation, and external data required

· Outcome-focused, commercially minded, decisive with proven track record for delivering vale in Sales & Commercial transformations

· Website experience- how websites are built and how we can complete the loop on lead generation, etc.

· Data literate - Circana ideal

Working with digital transformation team, working with commercial capabilities, salesforce COE, Familiarity with any of FMCG, foodservice/Away from Home dynamics, loyalty, and working with external data sources preferred

Understanding Agile - ceremonies