Help Desk /Security Support - Hybrid

• Provide general technology support
• Respond to and implement support tickets
• Assist documenting and managing incidents and vulnerabilities
• Perform network monitoring and reporting
• Ensure compliance with regulatory guidelines and policies

The client an experienced IT Contractor with a minimum of 2 years’’ experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams., * Experience in information security related support Required 2 Years

• Experience in helpdesk related support Required 2 Years
• Ability to communicate effectively orally and in writing Required
• Ability to collaborate with peers, between teams, and stakeholders Required
• Experience with Microsoft server and workstation operating systems Required
• Experience with Microsoft O365 products Required
• Experience with incident reporting and support ticketing systems Required
• Experience with network and computer security testing tools Required
• Experience reading and interpreting security logs and reports Required
• Knowledge of industry standards and best practices of information security Required
• Knowledge of business process analysis methods Required
• Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed Required
• Perform related work as required Required
• Strong problem-solving and critical thinking skills Required
• Stays up to date with cybersecurity trends and risks Required
• Experience working with Tenable and Splunk Required
• Excellent communication and collaboration skills Required
• Ability to quickly adapt to changing priorities and technologies Required
• Associate’s degree or current certifications within information technology Required