Patient Service Front Desk Coordinator

Patient Service Front Desk Coordinator- Part time position. Working days are the first, third, and fifth Monday, and every Tuesday, Thursday, and Friday from 8:00 am - 5:00 pm. Ranging from 24 -32 hours each week. Pay period is for a total of 56 hours.

Are you a friendly, organized, and compassionate professional who enjoys helping others achieve better health? We are seeking a Patient Service Representative / Receptionist to join our growing team.

In addition to providing exceptional rheumatology care, our practice is expanding its focus on Lifestyle Medicine, Wellness, and Weight Management, helping patients improve their overall health through evidence-based interventions., The Patient Service Representative serves as the first point of contact for patients and visitors.

This individual will provide excellent customer service while supporting front office operations in a fast-paced medical environment.

Responsibilities

Greet and check in patients in a professional and welcoming manner

Answer incoming phone calls and assist patients with scheduling and inquiries

Verify insurance eligibility and demographic information

Collect co-pays, balances, and required paperwork

Schedule appointments and manage provider calendars

Assist with patient communications regarding lifestyle medicine, wellness, and weight

management programs

Support office operations and maintain a positive patient experience

Do you have experience in Phone etiquette?, Do you have a High school diploma or GED?, Previous medical office, receptionist, or customer service experience REQUIRED

Knowledge of insurance verification and medical terminology

Must have excellent communication and interpersonal skills

Strong attention to detail and organizational abilities

Ability to multitask in a busy healthcare environment

Proficiency with computers and electronic medical records familiar with Eclinical Works,

Availity.

Positive attitude and passion for helping patients improve their health

Pulled from the full job description

• Paid time off