Patient Service Specialist (Front Desk)

Data Entry, Registration Multitasking Front Office Communication Phone Support Medical Records Customer Service Patient Assistance Business Valuation Patient Registration Setting Appointments Health Administration Full Stack Development Artificial Intelligence Business Transformation Administrative Functions Electronic Medical Record Authorization (Computing), We are seeking a reliable and customer-focused Patient Service Specialist to support a busy outpatient healthcare clinic in Vienna, VA. This role serves as the first point of contact for patients and is responsible for managing front desk operations, scheduling appointments, patient registration, insurance verification, and providing exceptional customer service. This is an excellent opportunity for someone with healthcare administrative or medical front desk experience who is looking for long-term career growth within a stable and supportive environment., Patient Registration & Front Desk Support

• Welcome patients and manage check-in/check-out processes
• Register new patients and update patient demographics
• Schedule and confirm appointments
• Maintain accurate patient records within the EMR system

Customer Service

• Answer incoming phone calls and assist patients with questions
• Provide friendly and professional support to patients and visitors
• Address patient concerns and direct inquiries appropriately

Administrative Duties

• Verify insurance information and coverage
• Document patient information and provider notes in the EMR system
• Assist with patient accounts and general office functions
• Coordinate follow-up appointments and referrals as needed

Multitasking & Office Coordination

• Support providers and clinic staff throughout the day
• Balance phone calls, patient interactions, and administrative tasks simultaneously
• Ensure smooth daily front office operations, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Patient Service Specialist TEKsystems

Vienna, VA*On-Site

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Vienna, VA*On-Site

Operations Data Entry Registration Multitasking Front Office Communication Phone Support Medical Records Customer Service Patient Assistance Business Valuation Patient Registration Setting Appointments Health Administration Full Stack Development Artificial Intelligence Business Transformation Administrative Functions Electronic Medical Record Authorization (Computing) +0 Patient Benefit Rep TEKsystems

Silver Spring, MD*On-Site

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• Previous customer service experience
• Medical office or healthcare experience
• Front desk or receptionist experience
• Patient registration experience
• Insurance verification knowledge
• Experience using EMR/EHR systems
• Strong computer and data entry skills
• Excellent communication and organizational skills
• Reliable attendance and punctuality, * Knowledge of medical terminology
• Patient check-in/check-out experience
• Prior authorization experience
• Medicaid or insurance processing experience
• Call center or inbound phone support experience, Gain valuable experience within a patient-centered healthcare setting, The ideal candidate is dependable, professional, comfortable multitasking in a fast-paced environment, and passionate about providing excellent patient care and customer service. Reliability and attendance are extremely important, as this individual will be responsible for opening and supporting the front office each day.

This is a Contract to Hire position based out of Vienna, VA. Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.