Business Analyst & Product Owner (part-/full-time) - limited 2 years

As a Business Analyst / Product Support with the focus on the Customer Portal & Digital Onboarding Platform, you support the continuous development and operation of our JIRA Customer Portal and Fenergo-based client onboarding landscape. You work closely with product owners, senior analysts, IT, legal and business stakeholders, contributing to requirement documentation, backlog preparation, testing and delivery activities within a clearly defined scope. The role focuses on execution, analysis and coordination, operating within established frameworks, priorities and governance.

Product Ownership & Value Delivery:

• Support product owners in maintaining and refining the product backlog for the JIRA Customer Portal and Fenergo (CLM / KYC / Client Onboarding)

• Prepare, document, and structure requirements (epics, features, user stories) based on defined inputs and priorities.
• Support sprint and release activities, including planning and documentation.
• Review delivered increments against defined acceptance criteria.

Business Analysis & Requirements Engineering:

• Collect, analyze and document functional and non-functional requirements under guidance.
• Support modeling of client journeys, processes and data flows using existing standards and templates.
• Assist with impact analysis across systems and stakeholders.
• Prepare test cases and support User Acceptance Testing (UAT).

Client Journey & Digital Enablement:

• Support the optimization of client-facing and internal onboarding journeys by identifying improvement opportunities.
• Contribute to initiatives aimed at reducing friction and improving transparency in onboarding processes.
• Support communication and alignment between business, IT and vendors on operational topics.

Do you have experience in Jira?, * First professional experience (approx. 1-3 years) as Business Analyst, Product Analyst, or in a similar role

• Initial exposure to customer portals, onboarding solutions or workflow-based platforms (Fenergo is a plus)
• Experience in agile delivery environments is an advantage
• Structured analytical thinking and attention to detail
• Ability to document requirements clearly and work with predefined frameworks
• Good communication skills and collaborative working style
• Very good English skills; German is an advantage

• Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events
• Flexible mobile working arrangements in a divers team
• Personal development thanks to extensive further training opportunities
• A place in a dynamic and international team within EEX Group and Deutsche Börse Group
• A long-term perspective in the constantly growing and evolving energy
• Bespoke onboarding plan

Hello from EEX. As a leading commodity exchange in Europe, we develop, operate and connect the markets for global energy and commodity trading from Leipzig and 24 other worldwide offices. What’s the secret to our success? We are an expert team of dynamic individuals that drive forward exciting projects while sharing experiences, celebrating success and creating memories, together.