Senior IT Business Partner

The IT Business Partner (Korea) acts as the primary IT interface for the Korean organization, ensuring strong alignment between business strategy and IT execution. The role owns IT demand management and IT project delivery end-to-end, from initial business problem definition through implementation and value realization.

This is a senior, hands-on role combining stakeholder management, structured demand ownership, and active IT project management in a complex manufacturing and regulatory environment.

The IT Business Partner (Korea) acts as the primary IT interface for the Korean organization, ensuring strong alignment between business strategy and IT execution.The role owns IT demand management and IT project delivery end-to-end, from initial business problem definition through implementation and value realization.This is a senior, hands-on role combining stakeholder management, structured demand ownership, and active IT project management in a complex manufacturing and regulatory environment.

Main Responsibilities & Tasks:

1. Business Partnership & Stakeholder Management

• Act as trusted IT partner for Korean business leaders and key functions

• Understand local business strategy, processes, and priorities and translate them into IT roadmaps and actions

• Proactively identify digitalization, automation, and improvement opportunities

• Ensure strong alignment with global IT standards, architectures, and security requirements

1. IT Demand Management (Core Responsibility)

• Own the end-to-end IT demand lifecycle for Korea:- Business problem clarification and structuring- Requirement definition (functional & non-functional)- Scoping, cost estimation, benefit articulation- Prioritization and approval preparation

• Guide business stakeholders through the ServiceNow-based IT demand process

• Ensure demands contribute measurable business value and align with portfolio priorities

• Coordinate with IT architecture, security, vendor management, and delivery teams

1. IT Project Management

• Lead and manage IT projects of medium to high complexity, including:- New applications and system introductions- Infrastructure-related initiatives- Local and regional digital transformation projects

• Own project scope, timeline, budget, risks, and stakeholder communication

• Ensure structured handover into operations and ongoing support

• Apply appropriate project management methodologies (waterfall / hybrid / agile)

1. Governance, Compliance & Coordination

• Ensure compliance with:- Global IT policies- Information security standards (e.g. ISO 27001)- Legal, data protection, and local regulatory requirements

• Coordinate local needs with global initiatives to avoid fragmentation

• Support audits, risk assessments, and IT governance topics

1. Portfolio & Continuous Improvement

• Manage and maintain transparency over local IT demand and project portfolio

• Actively support prioritization and sequencing of initiatives

• Continuously improve demand quality, project delivery, and business-IT collaboration

• Bachelor’s degree in IT, Business Administration, Engineering, or a related field

• 8+ years of professional experience in:- IT demand management and IT project management- IT Business Partnering, IT Business Analysis, or IT Consulting- Proven experience translating business needs into actionable IT solutions- Strong experience managing multiple stakeholders and parallel initiatives- Solid understanding of enterprise IT landscapes (SAP preferred)- Experience working in international and cross-cultural environments- Fluent in English and Korean (written and spoken)

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