Systems Analyst 3

The Systems Analyst 3 provides advanced technical support and oversight for CAPPS HR/Payroll recruiting systems, with a focus on the transition from Oracle Taleo to PeopleSoft Recruit (TAM/CG). This role combines ERP system expertise, integration support, and service operations across a large multi-agency environment., Recruit System Support & Modernization

• Lead technical support for CAPPS Recruit applications
• Support transition from Oracle Taleo to PeopleSoft TAM/CG
• Configure, test, and maintain recruiting system functionality
• Collaborate with vendors and managed services for system performance and enhancements

ERP Systems & Design Oversight

• Ensure HR/Payroll requirements, development, and testing align with CAPPS standards
• Review functional designs, integrations, and workflows for gaps and risks
• Support design walkthroughs, validation, and system improvements
• Perform code review and ensure compliance with standards

Data & Reporting Support

• Support Agency Direct Data Access (ADDA) and agency reporting needs
• Integrate data tools such as Tableau, Power BI, and Oracle SQL Developer
• Provide recommendations to meet agency-specific reporting requirements

Service Desk & Operations

• Provide Level 2 support for complex issues, integrations, and configurations
• Manage tickets for interfaces, SAML connectivity, batch processing, and system issues
• Participate in ITIL-based service operations and incident management
• Support disaster recovery and upgrade testing

Compliance & Security

• Ensure WCAG 2.1 accessibility compliance
• Support SOC-1 audit activities and security controls
• Maintain compliance with enterprise security, data integrity, and governance standards

Do you have experience in Ticketing system technical support?, * 10+ years of Texas public sector and CAPPS systems experience

• 10+ years supporting enterprise ERP applications and integrations
• 10+ years of technical project leadership and stakeholder communication
• 10+ years of experience with PeopleSoft (FSCM/HCM), PeopleTools, SQL, and Oracle
• 8+ years of ITIL service desk and operations experience
• 5+ years supporting Oracle Taleo Recruit (multi-tenant environments)
• Experience with reporting tools (Tableau, Power BI, Oracle SQL Developer)
• Experience leading large-scale migrations from Taleo to PeopleSoft Recruit

Preferred Qualifications

• Experience supporting PeopleSoft Recruit (TAM/CG)
• Experience with enterprise system modernization initiatives
• Experience developing technical specifications for procurement

Core Skills & Attributes

• Strong ERP recruiting systems expertise (Taleo & PeopleSoft)
• Ability to manage multi-agency system transitions
• Strong integration, reporting, and troubleshooting capabilities
• Excellent communication and stakeholder coordination
• Strong focus on compliance, data quality, and system reliability

Flexible work from home options available.

• Competitive salary