Itinerant Technology Systems Specialists (TSS) # 119

1. Works with the technology director and school leadership team to provide accessto technology resources and services.

2. Responsible for the documentation, inventory, installation, configuration, service, maintenance repairs, modifications, and upgrades on all local area networks (LANs), computers, workstations, peripherals, electronic whiteboards, large flat panels, data projectors, operating systems, software and other technology related components

3. Contacts appropriate resources (county, State Contract Vendors, warranty providers, etc.) for additional assistance

4. Plan, test and deploy networking products, software and migrations

5. Manage users, permissions and security settings

6. Configure and manage anti-virus and risk management applications

7. Install and configure network versions of software

8. Plan, implement, manage and provide routine maintenance to all computers

9. Research any misuse and abuse of computer, network or Internet privilege

10. Performs data back-up and recovery procedures

11. Assists with training teachers in equipment operations

12. Maintains logs of equipment and software problems

13. Provides technical expertise, guidance and informal training to teachers and students using hardware and software programs

14. Assist in the process to determine and implement security policies and procedures

15. Performs other related duties as assigned

REPORTS TO: Director of Technology

QUALIFICATIONS: Valid WV State Teaching Certification or TSS Certification, must possess at least

an Associate’s Degree from an accredited institution of high learning, has expertise

in the technology filed meets the certification requirements of the West Virginia

Department of Education and is employed to maintain local area networks, servers,

computer workstations, or other computer related systems or technologies

KNOWLEDGE, SKILLS AND ABILITIES :

1. Possesses basic or advanced knowledge of hardware and technical softwareoperations for local area networks, servers and operating system software, computer workstation, peripherals, and related educational technologies

2. Demonstrates ability to operate technology equipment and use standard software programs such as word processor, presentation software and spreadsheets

3. Knowledge of basic hardware and software equipment

4. Ability to maintain accurate detailed records

5. Understands and demonstrates a professional presence and demeanor during work hours.

6. Knowledge of backup and recovery procedures

7. Ability to analyze test data and results

8. Demonstrates skills in effective communication

9. Demonstrates strong interpersonal skills

10. Ability to establish and maintain effective working relationship with other employees

11. Possesses organizational skills

12. Communicates effectively with all levels of technology user