MANAGER, IT

IBA InfoTech Inc.

Charlotte, NC, United States

about 2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Languages

English

Job source

ibainfotech.com

Tech stack

Microsoft Word Microsoft Excel Computer Literacy Software Systems Computer Networking Systems Information Technology

Job description

Actively and consistently supports all efforts to simplify and enhance the customer experience.
Oversee multiple and/or large departments within IT.
Build and implement IT plans according to the IT and corporate strategy.
Manage the maintenance and enhancement of software systems that support commercial selling applications for employees.
Ensures compliance with IT standards, policies and procedures.
Accountable for respective budgets

Requirements

Skills/Abilities and Knowledge
Ability to read, write and speak the English language
Basic computer skills, with proficiency with Word and Excel
Knowledge of computer and/or network systems, applications, procedures and techniques
Experience leading others and providing constructive feedback
Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
Skill in organizing resources and establishing priorities
Ability to learn and support new systems and applications
Ability to work with others to resolve problems, handle requests or situations
Demonstrated knowledge of information technologies and methodologies related to assigned IT segment or area
Displays a sense of urgency to resolve issues quickly and efficiently
A team player with the ability to enable changes in the business processes and ability to work cooperatively with all groups is essential
Ability to multi-task and handle on a proactive basis, changing priorities in a fast-paced environment in order to maximize time-management and efficiencies
Demonstrated ability to successfully distill complex technical information into clear, concise yet comprehensive communication material
Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
Ability to make decisions and solve problems while working under pressure
Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently
Proven knowledge of information technologies and methodologies related to the assigned IT segment or area
Ability to exercise, on a regular basis, independent judgment and discretion in the performance of job duties
Ability to recruit, motivate, develop, and direct people as they work, identifying the best people for the job, * BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience