Chief of Staff to the Chief Technology Officer

Validity is seeking an experienced Chief of Staff (COS) to amplify the contributions of our CTO as he leads 100+ engineers, product managers, and specialists during one of the most exciting times in our company’s history. This is not an executive assistant, project manager, or operational administrator role. The COS is someone who thinks and makes decisions like a CTO/CPO, communicates with board-level fluency, and earns credibility with senior leaders through insights, preparation, follow-through, and speed to quality results. The COS understands the cost and missed opportunity resulting from misallocating the CTO’s time and extends the CTO’s presence strategically across multiple competing priorities, ensuring none lose momentum. The COS will be incredibly strategically positioned within the company as a result of their proximity to the decisions and relationships that matter most., * Amplify the CTO’s contributions by representing him in cross-functional executive conversations, steering committees, and strategic working sessions - not as a note-taker, but as a proxy who can make judgment calls, commit resources, and hold peers accountable.

• Invest time developing deep synchronization with the CTO. Learn how he makes decisions, observe what factors and dependencies he considers, and develop an understanding of how he makes trade-offs to achieve overall goals.
• Own the operating rhythm of the CTO’s organization: leadership reviews, planning cycles, key performance conversations, and strategic offsites - ensuring these are high-quality and lead to decisions, not just discussion.
• Lead high-priority strategic initiatives on the CTO’s behalf, from framing the problem through driving to resolution, with little supervision. Ensure the CTO’s priorities are understood and acted upon consistently across a distributed, global organization.
• Build trusted relationships with the CTO’s direct reports and other senior leadership. Leverage these relationships to accelerate communications and assess where the organization is healthy and where opportunities for improvement exist.
• Develop a clear point of view on any organizational issues, tensions, and opportunities and surface them along with recommendations to the CTO before they become problems.
• Where functional leads need the CTO’s authority to unlock progress, act as that authority with judgment, consistency, and appropriate escalation.
• Write and edit at a C-suite level: board materials, external thought leadership, internal communications, and strategic documents. Ensure the technology narrative is coherent, compelling, and credible and reflects the CTO’s voice and vision with precision.
• Serve as an active thought partner to the CTO regarding Validity’s AI innovations. Track the external landscape in AI, synthesizing competitor moves, emerging capabilities, and customer signals into inputs the CTO can act on.
• Coordinate across Engineering, Product, and Data Strategy to ensure the AI roadmap is coherent, resourced, and on schedule - including creation of collateral and GTM materials.
• Ensure that AI innovation work maintains organizational priority and velocity.
• Ensure that when the CTO makes a commitment - to the CEO, the board, a customer, or his team - there is a system behind it that ensures follow-through, For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity’s flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.

• 10-15 years’ experience in a Chief of Staff role of at least the VP level operating across engineering, product, and business functions.
• Deep product management and technical fluency - enough to earn the respect of principal engineers, architects, and senior product managers.
• Exemplary written communication skills. Experience creating materials CEOs, boards, or major customers have relied on. You know how to craft a technology narrative that resonates and is compelling.
• Experience acting on an executive’s behalf. Comfortable leveraging the CTO’s authority in his absence and clear about when to act versus when to escalate
• Track record of operating effectively in ambiguity; drive to clarity, and hold multiple workstreams without losing track of what matters most.
• You are organizationally savvy - you build trust broadly, read organizational dynamics accurately, and use both to remove obstacles and drive important work forward.
• You have experience-informed perspectives about how engineering and product organizations should run at scale, and you can apply those opinions constructively.
• This is a Boston, MA-based, hybrid-schedule role. Validity’s in-office days are Tuesday, Wednesday, and Thursday of each week.

Salary range $250,000 - $285,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.

Who referred you to this position? Enter their first and last name here., Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A “disabled veteran” is one of the following:
• a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.
• A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter., We are focused on identifying local candidates who can work a hybrid office-based position (Tuesday, Wednesday and Thursday) in the team’s Boston, Massachusetts location. This role is not eligible for remote work or relocation. Please select the below option that confirms your workplace availability:* Are you a current or former employee of Validity or its acquired companies (CRMfusion, BriteVerify, AppBuddy, ReturnPath, 250ok, or Litmus Software, Inc.)?* Please let us know what base salary would make sense for you at this point in your career.* How soon would you be able to start with our company if you were chosen for the role?* Will you now or in the future require sponsorship for employment visa status?* Do you currently have the legal right to work in the United States?*