AI Platform Engineer

Navitas, Inc.

Philadelphia, PA, United States

3 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Systems Engineering Business Software Software as a Service Cloud Engineering Data Governance Data Security Instant Messaging Technology Machine Learning Systems Integration Cloud Platform System

+4 more

System Availability Large Language Models Software Troubleshooting AI Platforms

Job description

Administer, configure, and support the airport’s internal AI-enabled chat platform, ensuring stable operations, proper access controls, and system availability
Assist in the deployment, enhancement, and maintenance of AI solutions, including proof-of-concept initiatives and pilot programs
Support integration of AI tools and services with enterprise systems, data sources, APIs, and business applications
Monitor AI platform performance, usage, and reliability, and troubleshoot issues to ensure continuous service availability
Collaborate with data, infrastructure, security, and business teams to ensure AI solutions are properly implemented and supported
Evaluate emerging AI technologies, tools, and vendor solutions to support innovation and platform improvement
Support governance, security, and compliance requirements related to AI usage, data access, and enterprise standards
Document AI platform configurations, workflows, integration patterns, and operational procedures for long-term supportability
Provide Tier 2/3 support for AI-related incidents, service requests, and operational issues
Support user onboarding, feature adoption, and training for AI-enabled services across departments
Perform other related duties as assigned to support AI platform operations and enhancements

Requirements

Do you have experience in Texting/chatbox tools?, * 3-7 years of experience in systems engineering, application support, platform administration, or cloud engineering roles

Strong understanding of AI concepts, including LLM-based tools, AI chat platforms, and machine learning services
Experience supporting enterprise platforms, SaaS solutions, or integrated business systems
Familiarity with APIs, system integrations, and cloud-based architectures
Understanding of data governance, security, and access control considerations for AI systems
Strong troubleshooting, documentation, and communication skills
Ability to collaborate across technical and business teams in an evolving technology environment
Experience with cloud platforms and automation tools is preferred
AI-related or cloud certifications are a plus but not required