Sr. Network Technician

We are seeking someone with experience providing top notch customer service troubleshooting computer issues, and offering technical support. This role will be handling infrastructure support (touch labor support for network, telecom, print, server), computer break/fix, and troubleshooting in an in-person setting. Why You’ll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting: This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. Sound like a good fit? APPLY TODAY What You’ll Do: *

• Performs identified Move/Add/Change activity to include all required network modifications.
• Include moving/adding connection in network closet and terminating port connections at the end location (conference room, desk, office, etc.).
• Include necessary changes within the switch to accommodate port activation.
• Assist with network design
• Support other network personnel as needed with the installation/modification of network infrastructure and components
• Basic network monitoring.
• Sets up and ensures operability of systems and hardware components prior to field deployment.
• Analyzes failed equipment, performs standard repairs, and tests of components or equipment.
• Repair and replace data connectors on network cables and data drop
• Duties include installing, testing, maintaining, and repairing telephones.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops)
• Assists with telecommunications equipment and telephone switching equipment related to processing and transmission
• Analyzes existing networks and then designs and creates customized networks and computer systems to meet business needs and ensure smooth proper running, After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there’s a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it’s convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Do you have experience in Windows support?, Do you have a High school diploma or GED?, * High School Diploma or GED

• Minimum 3 years of experience in network connectivity assessment (troubleshooting and setups).
• Minimum 3 years of experience in configuring network switches, port optimization, and break/fix operations.
• Minimum 3 years of experience in technical experience consisting of operation systems such as Windows, Unix/Linux, and Apple.
• Minimum 3 years of experience in providing technical support in an in-person setting.
• Minimum 3 years of experience in telecommunications and networking.

What Sets You Apart:

• Cisco CCNA Certification

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Possible lifting may be required up to 50 lbs.
• Successful candidate must be able to obtain and maintain a Security Clearance