Data Services Specialist

In this role you will manage the inbound and outbound processing of data and reporting for our clients and providers. This role plays a critical part in maintaining high service standards by managing data-related tasks, identifying and resolving issues, and supporting clients’ operational needs.

We provide a core function to the business and the clients we service, and your role is a key part of our success., * Process incoming HR data from clients using our internal software and check its accuracy

• Export, check and send reports from our software to payroll and benefit providers to agreed SLAs
• Resolve data-related queries from both our internal teams and our clients
• Investigate data discrepancies and implement effective solutions to maintain data integrity
• Escalate complex issues to the appropriate team or manager when necessary
• Utilise data management systems, reporting tools, and pre-written scripts to locate, process, and validate data
• Identify opportunities to improve processes and workflows for greater efficiency and accuracy
• Support team initiatives and contribute to the development of best practices

Do you have experience in VBA?, * Learning: Learn technical skills in Excel, SQL, VBA and Microsoft Access, and get your teeth stuck into solving complex data queries, * Experience with Excel - formulas, pivot tables, queries, audit history

• Exceptional attention to detail
• Ability to work under pressure and to strict deadlines
• A keen problem solver
• A fantastic communicator, able to write in a professional manner
• A team player
• Impeccable time management
• A quick learner to new systems
• Adaptable to changing priorities

Nice to haves

• Experience working with HR/payroll/benefits/pension data
• Knowledge of VBA, SQL or Microsoft Access

Pulled from the full job description

• Referral programme
• Employee discount
• Employee assistance programme, * Improvements: Identify inefficiencies, propose improvements, and help shape best practices
• Team: Work with a talented team, dedicated to self development and supporting each other
• Top 10 Employer, Sunday Times Best Places to Work Awards
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require to people to be based in the UK for this position

Great benefits:

£26,163

Flexible work - choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more

️ 25 days holiday plus your local bank holidays

Your birthday off

️ Two half day wellbeing days

Healthcare cash plan to cover the costs of day-to-day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Referral bonuses

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

️ Work from Anywhere policy for 90 days

️ Buy and Sell scheme for holidays

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.