Salesforce PM - INTL Brazil
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Role details
Tech stack
Job description
We are seeking a Salesforce Project Manager to lead initiatives focused on customer service operations and case management, with a strong emphasis on Salesforce Service Cloud and Field Service. This role will drive improvements in how customer issues are tracked, managed, and resolved, including integration with field service workflows.
Requirements
5+ years’ experience as a project manager
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Experience managing Salesforce Projects
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Hands-on experience with Salesforce Service Cloud/ Field Service
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Experience working with customer service/case management
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Strong understanding of Agile and Scrum methodologies
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