Salesforce PM - INTL Brazil

Insight Global
Dunwoody, GA, United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source

Tech stack

Agile Methodology Salesforce.Com

Job description

We are seeking a Salesforce Project Manager to lead initiatives focused on customer service operations and case management, with a strong emphasis on Salesforce Service Cloud and Field Service. This role will drive improvements in how customer issues are tracked, managed, and resolved, including integration with field service workflows.

Requirements

5+ years’ experience as a project manager

  • Experience managing Salesforce Projects

  • Hands-on experience with Salesforce Service Cloud/ Field Service

  • Experience working with customer service/case management

  • Strong understanding of Agile and Scrum methodologies

Apply for this position

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