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IVR Chatbot Developer

Hire IT People
United States
2 months ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
hireitpeople.com

Tech stack

Application Programming Interfaces (APIs) Business Analytics Applications Python (Programming Language) Routing Node.Js Software Engineering Scripting Chatbots Genesys Web Api

Requirements

  • Minimum 3 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
  • API functions, analyzing, scripting work to do API calls
  • Python and/or Node.js
  • Functional and hands-on experience on the development of Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
  • Thorough understanding of Genesys Framework, Integration with internal and external components.
  • Deliver credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and a dynamic menu based on customer treatment strategies.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on hireitpeople.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

1:26 min

Connecting personalized agents to chat applications

Steren Giannini Steren Giannini · World Congress 2026 Europe

3:25 min

The evolution axis from genesis to commodity

Markus Harrer Markus Harrer · World Congress 2023

45 sec

Working securely with Node.js path application programming interfaces

Sonya Moisset · World Congress 2023

2:04 min

Enhancing network privacy with routing fees and onion routing

Andreas M Antonopoulos · LIVE

2:54 min

Modernizing customer support with AI and multi-channel handoffs

Justin Kitagawa · Coffee With Developers

9:30 min

Registering custom modules and updating genesis block

Manu Nelamane Siddalingegowda · World Congress 2021

Videos

See all
Creating bots with Dialogflow CX thumbnail
55:27
LIVE • about 3 years ago

Creating bots with Dialogflow CX

Xavier Portilla Edo

Wardley Maps for Software Developers thumbnail
29:35
World Congress 2023 • almost 3 years ago

Wardley Maps for Software Developers

Markus Harrer

Stop using Node.js like in 2020! What changed and what you can do today with Node.js thumbnail
28:22
World Congress 2026 Europe • about 1 month ago

Stop using Node.js like in 2020! What changed and what you can do today with Node.js

Alfonso Graziano

Creating a routing app with Google Maps API from scratch thumbnail
55:39
LIVE • over 2 years ago

Creating a routing app with Google Maps API from scratch

Germán Álvarez

The Design and Evolution of C++ thumbnail
1:01:15
World Congress 2022 • about 4 years ago

The Design and Evolution of C++

Bjarne Stroustrup

Stop Using Node.js Like It’s 2020! - Alfonso Graziano thumbnail
27:11
Coffee With Developers • 4 months ago

Stop Using Node.js Like It’s 2020! - Alfonso Graziano

Alfonso Graziano

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