Senior Data Analyst

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Provides technical support to data collection and analysis functions of the assigned department.
• Helps design data collection plans to measure program outcomes and effectiveness.
• Retrieves, processes and makes accessible data from various sources for internal and external users.
• Links, converts or saves data into database, spreadsheet or graphic format.
• Performs statistical and qualitative analysis on data gathered from operational and financial data systems to optimize decision-making.
• Oversees and conducts program evaluation.
• Creates program and organizational reports, including data visualizations and written analysis.
• Fosters a culture of empowerment and ownership to resolve issues and improve operations.
• Responds to regular data requests in a professional and timely manner.
• Performs related work as assigned.

Do you have experience in Technical support?