IT Coordinator (Infrastructure & Operations Support)

We are seeking a highly organized and detail-oriented IT Coordinator to support our growing IT and Infrastructure team. This position plays a critical role in managing IT equipment, inventory tracking, employee onboarding/offboarding processes, and operational coordination. The ideal candidate thrives in a structured environment, enjoys managing processes, and takes pride in maintaining accurate records and accountability.

This role is designed to support the day-to-day operational needs of IT, allowing senior IT leadership to focus on infrastructure strategy, security, and systems development.

Key ResponsibilitiesEquipment Lifecycle Management

• Prepare and deploy laptops and IT equipment for new and existing employees
• Maintain accurate device assignment and ownership records
• Manage equipment returns and redeployment for terminated employees
• Follow standardized laptop build and setup procedures
• Coordinate hardware repairs and replacements

IT Inventory & Asset Tracking

• Maintain inventory records for laptops, hotspots, aircards, and IT peripherals
• Reconcile equipment records against vendor invoices
• Conduct regular audits to ensure inventory accuracy
• Identify and report missing equipment or inventory discrepancies

User Onboarding & Offboarding Support

• Prepare equipment and system access for new hires
• Coordinate shipment and delivery of equipment to remote and onsite employees
• Track and recover equipment during employee separations
• Ensure returned devices are reset, documented, and prepared for reuse

Documentation & Process Management

• Maintain IT operational procedures and documentation
• Document workflows and standard operating procedures
• Assist with process improvement initiatives

Reporting & Administrative Support

• Provide weekly reports on equipment deployments and returns
• Maintain inventory dashboards and tracking reports
• Monitor and communicate risks related to aging or missing equipment

Great Plains Accounting Support

• Assist with Accounts Payable, Payroll, and HR-related administrative functions as needed
• Support operational activities involving Great Plains accounting software

Do you have experience in SharePoint?, * Minimum 2 years of experience in IT support, IT coordination, asset management, or related administrative roles

• Strong organizational and inventory management skills
• Experience managing equipment tracking systems and maintaining accurate records
• Working knowledge of Microsoft 365 (Outlook, Teams, SharePoint)
• Experience with Great Plains accounting software preferred
• Excellent attention to detail and follow-through
• Strong communication and coordination skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience supporting distributed or multi-location workforces
• Experience with IT asset lifecycle management
• Previous experience working with accounting, payroll, or HR systems

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Life insurance, To ensure role clarity, this position is focused on operational execution and coordination and is not responsible for:
• Help Desk ticket resolution (managed by a third-party IT provider)
• Infrastructure architecture or systems design
• Cybersecurity strategy, policy development, or security administration

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance