Salesforce Technical Architect

• Design and implement Salesforce solutions leveraging:
• Salesforce Automotive Cloud
• Salesforce Service Cloud
• Salesforce Sales Cloud
• Salesforce Experience Cloud
• Lead solution architecture for aftermarket manufacturing processes, including:
• Spare parts sales & inventory integration
• Warranty & claims management
• Dealer/distributor network management
• Service contracts & field service lifecycle
• Returns (RMA) and repair processes
• Integrate Salesforce with ERP systems (SAP, Oracle, etc.) for:
• Order-to-cash
• Inventory visibility
• Supply chain workflows
• Customize Salesforce using:
• Apex, LWC (Lightning Web Components), Flows
• APIs, middleware (MuleSoft preferred)
• Collaborate with business stakeholders to translate requirements into scalable solutions
• Ensure best practices in data modeling, security, and governance

We are seeking a highly experienced Salesforce professional with deep expertise in Manufacturing Domain and strong hands-on experience with Salesforce Manufacturing Cloud and Automotive Cloud in Santa Clara, CA, Dallas, TX, New jersey., * 7 12+ years of Salesforce experience

• Strong hands-on experience with Salesforce Automotive Cloud
• Proven experience in Manufacturing Aftermarket domain, especially:
• Automotive / Heavy Equipment / Industrial Manufacturing
• Expertise in at least two:
• Salesforce Service Cloud
• Salesforce Sales Cloud
• Salesforce Experience Cloud
• Strong knowledge of:
• Warranty lifecycle management
• Dealer portals and B2B commerce
• Field service operations
• Experience with integrations (REST/SOAP APIs, middleware).
• The ability to travel 30% of the time.
• Key Skills
• Manufacturing Aftermarket Expertise
• Automotive Dealer & Service Network Understanding
• Salesforce Architecture & Development
• Integration & Data Strategy
• Stakeholder Communication