CJA Architect (Customer Journey Analytics Architect
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Job description
We are seeking an experienced CJA Architect with strong expertise in Adobe Customer Journey Analytics (CJA) to lead the design, implementation, and optimization of enterprise-scale analytics solutions. The ideal candidate will work closely with business, data engineering, and marketing teams to define data strategies, architect analytics frameworks, and deliver actionable customer insights., * Design and implement end-to-end solutions using Adobe Customer Journey Analytics (CJA).
- Define data models, schemas, and data ingestion strategies for customer analytics.
- Integrate data from multiple sources including Adobe Experience Platform (AEP), CRM, web, and mobile channels.
- Develop reporting frameworks, dashboards, and customer journey analysis capabilities.
- Collaborate with stakeholders to translate business requirements into scalable analytics solutions.
- Ensure data quality, governance, and best practices across analytics implementations.
- Provide technical leadership and support for CJA-related initiatives.
Requirements
- 7+ years of experience in Digital Analytics and Customer Data Platforms.
- Hands-on experience with Adobe Customer Journey Analytics (CJA) and Adobe Experience Platform (AEP).
- Strong understanding of customer journey mapping, attribution, and cross-channel analytics.
- Experience with data modeling, ETL processes, and cloud-based data platforms.
- Proficiency in SQL and analytics reporting tools.
- Excellent communication and stakeholder management skills.
Preferred:
Adobe certifications (AEP/CJA). Experience with Adobe Analytics, Adobe Experience Manager (AEM), and marketing technology ecosystems.
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