IT Specialist

• Serve as a point of contact for employees seeking technical assistance
• Perform desk-side and remote troubleshooting for various IT issues
• Manage and maintain the IT support ticketing system
• Handle employee onboarding and offboarding processes
• Assist in creating and maintaining automated scripts
• Install, configure, and maintain hardware, software, and network equipment
• Manage asset recovery and equipment reconditioning
• Support company VOIP and video conferencing solutions
• Contribute to documentation and process improvements
• Respond promptly to IT issues and alerts

• Knowledge of MacOS, iOS, Google Workspace, and Microsoft Office Suite
• Understanding of computer systems, networks, and security
• Excellent communication and interpersonal skills
• Self-motivated with strong problem-solving abilities
• Ability to work independently and handle multiple tasks
• Valid driver’s license and willingness to travel between properties
• Bachelor’s Degree in a related field preferred but not required
• 3+ years of relevant work experience
• Advanced knowledge of network administration and VOIP technologies
• Ability to foster teamwork and coach others
• Contributor to process and procedure improvements

This company is a leading real estate development and property management firm based in Philadelphia, focused on creating high-quality residential experiences and fostering career growth opportunities for employees. The organization has built a market-leading Class-A portfolio and is committed to attracting top talent across various departments.