NOC Care Coordinator (2026)

At Alter Behavioral Health, every shift matters. As an Overnight Care Coordinator (Mental Health Technician), you play a critical role in ensuring the safety, stability, and recovery journey of the clients entrusted to our care.

This is more than overnight supervision - it’s being a steady, compassionate presence when clients need it most.

What You’ll Do

Client Safety & Monitoring

• Conduct routine safety checks (every 15/30/60 minutes) in bedrooms and common areas
• Maintain a safe, structured, and respectful environment
• Escort clients to activities, appointments, or outings as needed

Client Support & Engagement

• Provide supportive presence and guidance aligned with treatment goals
• Facilitate or assist with group activities as appropriate
• Encourage adherence to program structure and expectations
• Assist with housekeeping duties to maintain a safe and clean environment

Crisis Intervention

• Respond calmly and quickly to behavioral or emotional escalations
• Utilize de-escalation techniques and involve clinical staff when appropriate

Documentation & Communication

• Observe and document client behaviors and updates in EMR (Kipu)
• Communicate concerns promptly to clinical and nursing staff
• Collaborate with therapists, case managers, nurses, and supervisors

Do you have a valid Driver’s License license?, Do you have experience in Clinical information systems?, Do you have a High school diploma or GED?, * Compassionate, professional, and dependable

• Able to remain alert and engaged during a 12-hour overnight shift
• Calm under pressure with strong situational awareness
• Comfortable interacting with clients in a therapeutic residential setting
• Prior behavioral health or residential experience preferred (training provided)

Preferred Qualifications

• 1+ year experience in behavioral health, SUD, or psychiatric settings
• Overnight healthcare or residential experience
• Knowledge of trauma-informed care practices
• Crisis prevention/intervention certification (CPI, PMAB, HWC, or equivalent)
• EMR experience (Kipu preferred), * High School Diploma required. Bachelor’s Degree preferred.
• At least one (1) year of experience in behavioral health or a related field, such as mental health, substance use treatment, social services, nonprofit work, youth programs, case management, or similar client-facing roles OR one (1) year of coursework or academic focus in Psychology, Social Work, Counseling, Human Development, or a related field demonstrating commitment to behavioral health
• Valid California Driver’s License required
• Ability to reliably work the assigned overnight schedule with consistent attendance and punctuality
• CPR & First Aid certification required (or ability to obtain prior to start)
• Must pass Live Scan fingerprint clearance
• Must be legally authorized to work in the United States

Physical Requirements

• Frequent walking, standing, bending, and safety rounds
• Ability to remain alert throughout overnight shifts
• Ability to regularly walk up and down stairs in multi-level residential homes
• Ability to lift and carry up to 25 pounds
• Ability to safely intervene during behavioral escalations using trained techniques
• Ability to operate computers and EMR systems

4.04.0 out of 5 stars 34270 Pacific Coast Highway, Dana Point, CA 92629 $22.50 - $24.50 an hour - Full-time, Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Paid sick time
• Gym membership, Alter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego.
• 12 Hour Shift: NOC 7:00 PM - 7:30 AM
• 3 / 4 Alternating Schedule: Thursday-Saturday + every other Wednesday
• Competitive Compensation: $22.50 - $24.50/hour (DOE)
• Location: You will be assigned to one of our Orange County residential facilities located in Dana Point, San Juan Capistrano, Capistrano Beach, or Irvine.

• Comprehensive Benefits: Medical, dental, and vision insurance with employer contribution

  401(k) with employer match up to 6% after 90 days of employment

  Gym membership/wellness reimbursement (up to $50/month)

  PTO & CA Paid Sick Leave

  Ongoing training and growth opportunities