Desktop Support

C&G Consulting Services

Raritan, NJ, United States

about 2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

$62,400.0 - $72,800.0

Working hours

Shift work

Job source

indeed.com

Tech stack

Access Network Active Directory Software Applications Computer Networks Dynamic Host Configuration Protocol Domain Name System (DNS) Issue Tracking Systems Local Area Networks Network Troubleshooting Microsoft Office Networking Basics Wide Area Networks

+4 more

Wi-Fi Technology Scripting Laptops User Accounts

Job description

Work schedules to be flexible for:

1st week Sunday, Monday, Tuesday 9 am - 9 pm 2nd week Sunday, Monday, Tuesday, Wednesday 9 am - 8 pm

Will support laptops, PC’s, software applications, printers, mobile devices, telephones, projectors, user accounts, network access, and setting up new employees. The ideal candidate will also manage certain IT related projects.

Responsibilities Support and troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary. Install hardware and software on workstations. Troubleshoot basic network and telecommunications systems. Troubleshoot basic LAN, server, wi-fi and connectivity issues. Utilize ticketing system when necessary. Basic Windows Active Directory and Exchange admin responsibility. Re-image computers perform data migrations and restorations. Work closely with other IT employees on system maintenance and configuration projects. Work closely with other SLA employees on interdepartmental projects. Maintain accurate asset management records.

Requirements

Do you have experience in Microsoft Office?, Work with vendors and manufacturers on repair and maintenance of IT equipment. 2-3 years desktop or IT support experience. Ability to help employees solve hardware and software problems. Experience with Windows Active Directory & Office 365. Experience troubleshooting network issues in large office setups. Experience supporting and troubleshooting printer systems. Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts. Strong customer service and communication skills. Experience with a scripting language preferred.